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Monthly Cost for VM/Server Free Rs. 3995 Rs. 6995 Rs. 9995 Rs. 11995

Basic

Unmanaged

Network Security
Server Port Monitoring (Number of Ports)
Server Resources Monitoring
24x7 Monitoring, Notification, and Response
Remote Reboot
OS Reload
System and Logs Monitoring with Alerts
Security and Threat Alerts
Dedicated Account Manager
Dedicated Account Manager
Dedicated Account Manager
Software Firewall Management
Server Anti Virus Protection
Control Panel Installation Support
Software Installation and Configuration
Patch Updates
Website/FTP Services Set Up
Trojan , Anti-Spyware and Other Protection
Others
24/7/365 Telephone Support/Ticket Based Support
System Administrative Services(Monthly)
On Demand Server Security Health & Assessment
Clustering Service Management
Load Balancer Management
Online Bandwidth Monitoring Tool
Hardware Replacement TAT 12 hours
Response Time
Monthly Cost for VM/Server Free

Silver

Self Managed

Network Security
Server Port Monitoring (Number of Ports)
Server Resources Monitoring
24x7 Monitoring, Notification, and Response
Remote Reboot
OS Reload
System and Logs Monitoring with Alerts
Security and Threat Alerts
Dedicated Account Manager
Dedicated Account Manager
Dedicated Account Manager
Software Firewall Management
Server Anti Virus Protection
Control Panel Installation Support
Software Installation and Configuration
Patch Updates
Website/FTP Services Set Up
Trojan , Anti-Spyware and Other Protection
Others
24/7/365 Telephone Support/Ticket Based Support
System Administrative Services(Monthly) 3
On Demand Server Security Health & Assessment
Clustering Service Management
Load Balancer Management
Online Bandwidth Monitoring Tool
Hardware Replacement TAT 8 hours
Response Time 12 -24 hours
Monthly Cost for VM/Server Rs. 3995

Gold

Semi-Managed

Network Security
Server Port Monitoring (Number of Ports) 3
Server Resources Monitoring
24x7 Monitoring, Notification, and Response
Remote Reboot
OS Reload
System and Logs Monitoring with Alerts
Security and Threat Alerts
Dedicated Account Manager
Dedicated Account Manager
Dedicated Account Manager
Software Firewall Management
Server Anti Virus Protection
Control Panel Installation Support
Software Installation and Configuration
Patch Updates
Website/FTP Services Set Up
Trojan , Anti-Spyware and Other Protection
Others
24/7/365 Telephone Support/Ticket Based Support
System Administrative Services(Monthly) 2 hour
On Demand Server Security Health & Assessment
Clustering Service Management
Load Balancer Management
Online Bandwidth Monitoring Tool
Hardware Replacement TAT 6 Hours
Response Time 8 hours
Monthly Cost for VM/Server Rs. 6995

Platinum

Managed

Network Security
Server Port Monitoring (Number of Ports) 6
Server Resources Monitoring
24x7 Monitoring, Notification, and Response
Remote Reboot
OS Reload
System and Logs Monitoring with Alerts
Security and Threat Alerts
Dedicated Account Manager
Dedicated Account Manager
Dedicated Account Manager
Software Firewall Management
Server Anti Virus Protection
Control Panel Installation Support
Software Installation and Configuration
Patch Updates
Website/FTP Services Set Up
Trojan , Anti-Spyware and Other Protection
Others
24/7/365 Telephone Support/Ticket Based Support
System Administrative Services(Monthly) 5 hour
On Demand Server Security Health & Assessment
Clustering Service Management
Load Balancer Management
Online Bandwidth Monitoring Tool
Hardware Replacement TAT 4 Hours
Response Time 4 Hours
Monthly Cost for VM/Server Rs. 9995

Titanium

Fully Managed

Network Security
Server Port Monitoring (Number of Ports) 8
Server Resources Monitoring
24x7 Monitoring, Notification, and Response
Remote Reboot
OS Reload
System and Logs Monitoring with Alerts
Security and Threat Alerts
Dedicated Account Manager
Dedicated Account Manager
Dedicated Account Manager
Software Firewall Management
Server Anti Virus Protection
Control Panel Installation Support
Software Installation and Configuration
Patch Updates
Website/FTP Services Set Up
Trojan , Anti-Spyware and Other Protection
Others
24/7/365 Telephone Support/Ticket Based Support
System Administrative Services(Monthly) Unlimited
On Demand Server Security Health & Assessment
Clustering Service Management
Load Balancer Management
Online Bandwidth Monitoring Tool
Hardware Replacement TAT Instantly
Response Time Instant
Monthly Cost for VM/Server Rs. 11995

Managed Support For Specific Services

Service Inclusions Monthly Cost/Server
OS Management OS Installation , Patch Updates and other basic tasks for Linux and Windows Rs. 2995
DB Management MySQL and MSSQL DB Management Rs. 4995
Remote Hand Service HDD Installation , Cabling , Patching , Memory Upgrade and other services up to 5 hours per month Rs. 1000
Email Management Management of Zimbra, Exchange , Qmail , or any open source email server including services like Anti-Spam and Virus or management of SMTP, IMAP, POP , user support Rs. 9995
Network Management Monitoring of all essential services on server and bandwidth management Rs. 4995
Hypervisor Management Virtual Machines management and Hypervisor Support for Hyper-V , Xen, KVM Rs. 8995
Service OS Management
Inclusions OS Installation , Patch Updates and other basic tasks for Linux and Windows
Monthly Cost/Server Rs. 2995
Service DB Management
Inclusions MySQL and MSSQL DB Management
Monthly Cost/Server Rs. 4995
Service Remote Hand Service
Inclusions HDD Installation , Cabling , Patching , Memory Upgrade and other services up to 5 hours per month
Monthly Cost/Server Rs. 1000
Service Email Management
Inclusions Management of Zimbra, Exchange , Qmail , or any open source email server including services like Anti-Spam and Virus or management of SMTP, IMAP, POP , user support
Monthly Cost/Server Rs. 9995
Service Network Management
Inclusions Monitoring of all essential services on server and bandwidth management
Monthly Cost/Server Rs. 4995
Service Hypervisor Management
Inclusions Virtual Machines management and Hypervisor Support for Hyper-V , Xen, KVM
Monthly Cost/Server Rs. 8995

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