Help Center Live

Help Center Live is a live chat and customer support software application. This free and open source solution is driven by community to facilitate organizations of all sizes to provide their customers a real time and live support right on their websites.It empowers small and medium enterprises to offer live support functionality at par with large corporate organizations.

Help Center Live (HCL) enables seamless support for creating FAQs as well as ticketing system. Modern marketing strategies lay great emphasis on customer support. This can be offered in multiple ways including a contact for, FAQs, forums, ticketing system and so forth. Live customer support is the advanced step to make sure that your customers are properly being taken care of. Live support system is ideal for organizations that deal with complex products that may lead to a situation requiring customers to seek immediate technical assistance.

Help Center Live is designed to enable live support functionality and also a useful resource for helping customers choose the right solution from the range of products or services offered by you. By providing instant response to customer queries such as costs and features of products organizations can look forward to greater conversion rates and sustained customer gratification.

Following Salient Features of Help Center Live Can be Listed:

• Live customer support
• Enables trouble tickets
• Offers FAQ facility
• Facilitates setting up of unlimited users, operators, and departments
• Provides WinAppas an useful add-on
• Enables transfer chat functionality and system tray

It is easy to install by accessing single click install facilities provided by reputed hosting service providers. Users can also perform installation with help of Softaculous or Fantastico by accessing variety of guides that are extensively available online. Help Center Live support for database is restricted to MySQL. Being an open source application, Help Center Live encourages development of different modules and themes.


CloudOYE is a leading Help Center Live Hosting Provider in India offering solutions on Cloud Server Hosting & Dedicated Servers Hosting. Call our technical experts at 1800 212 2022 or mail us at sales@cloudoye.com.