OSQA

OSQA is an open source question and answer software. The script is written in Python in the Django web framework with MySQL, MSSQL and PostgreSQL databases. It is an open source free software available under the GNU license. It is a system that looks to improve the communication between end-user and a business and gain the trust of the customers.

OSQA is a system for small businesses to create their own set of platforms like Wiki, Forums, Knowledgebase etc. to capture and share important knowledge. This enhances the user experience and boosts customer retention prospects. The end-users can voice their opinions, grievances directly and get responses in a faster way giving a business to instantly improve services or rectify their mistakes. It creates several other resources in the form of case studies, eBooks, calculators, tutorials, guides etc. This helps in improving knowledge management and better collaboration with self-help communities.