MIBEW

An open source fully functional chat support software. Mibew was created by a Russian named EugenyGryaznov in 2008, he then offered it to Tedor A Fetisov and Dmitry Siumshev in 2013. It is written in PHP and MSQL. Mibew is also known as Open Web Messenger.

Mibew is an open source line support application which enables one on one chat assistance from your website.

Features

1- SMTP support for email notification
2- It allows tracking of visitors
3- It is localized in 30+ languages
4- It easily modifies source code
5- It has the ability to incite a visitor to chat
6- It easily runs on your server and domain
7- Chat button shows the offline/online status
8- It leaves a message when you are away
9- Chat Window shows optional pre-chat survey
10- It has an open source live support application
11- Reassign or transfer chat to another operator
12- Operator is enabled to view the IP address of the visitor
13- Cue word typing appears when either the operator or the visitor is typing
14- Operators photo is displayed in the chat Window

Mibew is a professional looking open source live chat. It allows the people visiting your site to chat with the operators. It offers you free chat support with unlimited domains, operators and visitors. Mibew stores the canned messages so that the operators can quickly pick a stored response and send it out when required. Operators can be divided into groups and the visitors can easily and automatically be directed to operators of a particular group.

Some of the benefits of Mibew are:

it allows you to specify the language in which you want to chat, it is very easy to use, it allows you to get in touch with your customers, it is considered as a great open source of chat software.




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