In case you wish to change the root password to your Linux VPS account, you must take the following steps. Login to your Linux VPS server via SSH. Issue the Launch passwd command: [root@vpsxxxxx ~]# passwd.
Type the new password as you require. You must be careful since it will not reflect on your screen. You will get a prompt asking you to retype the password. If it is correctly written, you will get a confirmation message saying.
Passwd: all authentication tokens updated successfully. You can test the update by logging in to your account in SSH and typing the password.
You must do a check on the requirements for password. It should not be too short. In case it is not correctly written when you get the retype password prompt, you will get a message " sorry, passwords do not match".
Generally, the passwords must be anything between 8 to 15 characters which may include alphabets in lower case, digits 0 to 9, special characters and 1 or 2 upper case to make it unique. It is important that you must be able to remember it so that there is no confusion in future when you may have to use it.
In case you are unable to login via ssh you will have to first reboot your VPS server on the control area. Once you reboot, the root password will change. However, if you get a report saying, "error contact support" you must create a password which has only letters and number.
In case you still have problems, please feel free to contact the CloudOYE support team. We are available around the clock to assist you.